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8-2Questions & Answers
SATO Users Manual
LAN board is not found even after searching in the configuration utility (Quick
Setup, AdminManager) or LAN board is not recognized in the network
CHECK1
Check the followings and retry the configuration.
- If the printer for internal LAN board type is turned on or LAN board power is turned
on.
- Print the self-diagnostic and configuration report. If NG is printed, refer to "NG is
printed in the diagnostic report....." on page 3 of this chapter.
- If the parameters are configured correctly.
NOTE
-For printing self-diagnostic/configuration report, refer to chapter 1.
- Do the SSID WEP key and channel match the wireless network environment?
- Is the network cable connected to the access point?
Is the access point communicating properly?
- If the PC is connected to a LAN, is the LAN cable connected properly?
Can it communicate with the access point?
CHECK2
Check the following and retry the configuration.
CHECK3
When operating in Windows environment, run AdminManager and click Option, then
search using TCP/IP protocol. When operating in NetWare environment, click Search
using IPX/SPX protocol, and search LAN board again.
When you use TCP/IP protocol in Windows XP environment, click Local Area
Connection Properties, then Advanced, then remove the check from Protect my
computer and network by limiting or preventing access to this computer from
the Internet.
CHECK4
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